PERMIS BENIN - Privacy Policy

Last updated: 2 September 2024

Your privacy is important to us. This Privacy Policy explains how PERMIS BENIN ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application ("App"). By using PERMIS BENIN, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use PERMIS BENIN, we may collect the following personal information:

• Name: Your first and last name.
• Surname: Your surname.
• Phone Number: Your mobile phone number, which is used for registration and communication.
• Driving School Name: The name of the driving school you are associated with or have registered with.
• User Marks: The marks or scores you receive after every exam you take within the App.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Creation and Management: To create and manage your user account in the App.
• Verification and Security: To verify your identity and ensure the security of your account.
• Communication: To send you notifications, updates, and other relevant communications related to the App.
• Improvement of Services: To analyze usage patterns, including exam performance, and improve our services and features.
• Support: To provide customer support and respond to your inquiries.
• Data Recovery and Backup: To store your information securely on Firebase, allowing you to recover your data (including exam marks) even if you reset your phone or reinstall the App.

3. Data Storage and Security

Firebase Storage: All user data, including personal information and exam marks, is stored securely on Firebase, a cloud storage platform provided by Google. This allows us to backup and restore your data in case of device changes or app reinstallation.

Data Protection: We use appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating the App, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. User Rights

You have the right to:

• Access Your Data: Request access to the personal data we hold about you.
• Rectify Your Data: Request correction of any inaccurate or incomplete data.
• Delete Your Data: Request deletion of your data, subject to legal requirements.
• Withdraw Consent: Withdraw your consent to data processing where consent is the legal basis for processing.

To exercise these rights, please contact us at +229 97348511.

6. Data Retention

We will retain your personal information and exam marks for as long as your account is active or as needed to provide you with the App's services. If you wish to delete your account or request that we no longer use your information, please contact us at +229 97348511.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by posting the updated policy on the App or through other means. Your continued use of PERMIS BENIN after such changes will constitute your acceptance of the new Privacy Policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at +229 97348511.